Last updated: August 15 , 2026

Return & Exchange Policy

At Aramaj, we take pride in the quality and condition of every product we sell. To ensure that all customers receive new, unworn, and unused merchandise, we maintain a strict return and exchange policy.

Please review the following policy carefully before making your purchase.

7-Day Return Window

All eligible return or exchange requests must be submitted within 7 days of the confirmed delivery date.

Requests made after the 7-day return period will not be accepted.

Clothing & Apparel

To be eligible for a return or exchange, all clothing and apparel must be:

• Unworn
• Unwashed
• Unused
• Unaltered
• In its original condition and packaging, when applicable
• Free from stains, makeup, deodorant, perfume, cologne, smoke, pet hair, odors, or any other signs of wear or use
• Returned with all original Aramaj tags fully attached and intact

Tags Must Remain Attached

All original Aramaj tags must remain attached to the merchandise.

If any tag has been removed, cut, broken, detached, altered, or reattached, the item is no longer eligible for a return or exchange.

No exceptions will be made for merchandise with removed or damaged tags.

Customers should try on clothing carefully before removing any tags.

Hair + Body Oil, Body Butter, Fragrance & Personal-Care Products

For health, hygiene, and product-integrity reasons, opened or used cosmetics, fragrances, oils, body-care products, and other personal-care products are final sale and cannot be returned or exchanged.

An unopened personal-care product may be eligible for return only if it is:

• Unopened
• Unused
• In its original packaging
• In resalable condition
• Returned with all applicable seals and protective packaging intact

Once a seal has been broken or a product has been opened, tested, sprayed, applied, or otherwise used, the sale is final.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Worn, washed, or used merchandise
• Clothing with removed, cut, broken, detached, altered, or reattached tags
• Merchandise showing signs of wear
• Merchandise with stains, makeup, deodorant, perfume, cologne, smoke, odors, hair, or pet hair
• Altered or customer-damaged merchandise
• Opened or used Hair + Body Oil, Body Butter, fragrance, cosmetic, or personal-care products
• Products with broken or removed safety seals
• Items marked Final Sale
• Gift cards

Return Inspection

All returned merchandise is subject to inspection before a refund or exchange is approved.

The delivery of a returned package to Aramaj does not automatically mean that the return has been accepted.

If an item does not meet the requirements of this policy, Aramaj reserves the right to deny the return or exchange.

Merchandise showing evidence of being worn, washed, used, altered, damaged, or returned with removed or altered tags will not be accepted.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact Aramaj within 7 days of delivery.

Please provide:

• Your order number
• A description of the issue
• Clear photographs of the merchandise
• Clear photographs of the packaging, when applicable

Do not wear, wash, use, alter, or remove the tags from merchandise being reported as damaged, defective, or incorrect.

Aramaj will review the claim and provide appropriate instructions.

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of an error by Aramaj or an item is confirmed to have arrived damaged or defective.

Original shipping charges are non-refundable, except when the return is due to an error by Aramaj.

Aramaj is not responsible for return packages that are lost or damaged in transit. We recommend using a trackable shipping method and retaining your shipping receipt and tracking information.

Refunds

Once an eligible return is received and successfully passes inspection, the refund will be processed to the original method of payment.

Please allow additional time for your bank, credit card company, or payment provider to process and post the refund to your account.

Shipping charges and other non-refundable fees will not be included in the refund unless otherwise required.

Return Abuse

Aramaj reserves the right to refuse returns or exchanges when there is evidence of fraud, excessive or repeated returns, merchandise being worn or used before return, tag manipulation, or other abuse of this policy.

Final Sale Items

Products identified as Final Sale at the time of purchase cannot be returned or exchanged unless the customer received an incorrect item or the product arrived damaged or defective.

Agreement to This Policy

By placing an order with Aramaj, you acknowledge that you have reviewed and agreed to this Return & Exchange Policy.

Please inspect and try on your merchandise before removing any Aramaj tags. Once a tag is removed, cut, broken, detached, altered, or reattached, the item is no longer eligible for return or exchange.